How to Reset Your Astro A50 Headset
The ANTERO mCEND hearing aids and the ASTRO A50 headset are both great pieces of high-end audio technology. They are both also more complicated than a pair of headphones, so there can be some initial confusion when setting them up for the first time. That’s why we’ve created this guide on how to reset your ASTRO A50 headset, as well as tips to get your headset back into working condition if it ever stops responding or won’t turn on.If you’re already familiar with how these devices work, however, feel free to skip ahead to our article on how to reset the ANTERO mCEND hearing aids.
Why Does the ASTRO A50 Need to Be Reset?
The ASTRO A50 headset has a variety of sensors built into it, including optical sensors, motion sensors, and voice sensors. These sensors are designed to pick up different signals, such as whether the headset is on or off, whether the battery is charging, and whether the microphone is picking up voices or not.This is when you’ll need to reset your headset. Resetting your headset will allow all of the sensors to reset and clear out any incorrect signals that might be holding things up. A good way to think about this is like rebooting a computer. Once you reset your headset, you’ll be able to start using it again without any issues.
How to Soft Reset Your ASTRO A50 Headset
If your ASTRO A50 headset has stopped responding, you’ll want to first try to soft reset it using the built-in reset button: Soft resetting your headset will only take a few seconds. It’ll also ensure that you don’t accidentally do a hard reset on your headset, which will erase all saved settings, apps, and information from the device. Soft resetting your ASTRO A50 headset is easy. Simply:
How to Hard Reset Your ASTRO A50 Headset
If the soft reset above did not fix your headset, you’ll need to do a hard reset on the device. This will clear out any incorrect signals being sent from the sensors in your headset and get it back to working order: Hard resetting your ASTRO A50 headset is a bit more involved than the soft reset. It will take a few minutes to complete and will require a few different steps. So, to hard reset your headset, you’ll need to:
Fix a Sticky Buttons By Washing It
If the buttons on your headset are sticky, you can wash them off with soap and water. Once they’re dry, they should be smooth and responsive: Before you wash your headset, make sure to unplug the unit and remove the batteries. Once you’ve done that, you can fill a small bowl with warm water and a drop of mild soap. Next, submerge the headset in the water and let it soak for 10 minutes. After soaking the headset, use a soft cloth to gently scrub off any dirt or grime from the device. Rinse the headset again in warm water, and then let it fully dry before reattaching it to the device and putting the batteries back in.
Fix Shaky Audio By Rebuilding the Firmware
Every ASTRO headset comes with an operating system. This OS houses the settings and controls for your headset, as well as the firmware that helps translate your audio into sound. Some customers have reported that their audio has been shaky and choppy when using their headset. This is because their firmware may have been corrupt. Rebuilding the firmware will fix that issue and get your audio back into working order: Once you’ve downloaded the ASTRO headset app, go to Settings > Product Support > Rebuilding Firmware > Yes. This will take a few minutes to complete, and once it’s done, your headset’s audio should be back to normal.
Fix No Audio or Constant Static By Clearing Coached Data
If your ASTRO A50 headset has stopped responding and won’t connect to the app, it may be because of coached data built into the headset. This can happen if you’ve used a different headset in the past, or if you’ve used your headset with multiple devices. Clearing coached data from your headset will get it back to working order: Once you’ve downloaded the ASTRO headset app, go to Settings > Reset Data > Yes. This will clear any incorrect data from your headset and get it back to working order.
Conclusion
The ANTERO mCEND hearing aids and the ASTRO A50 headset are both great pieces of high-end audio technology. They are both also more complicated than a pair of headphones, so there can be some initial confusion when setting them up for the first time. That’s why we’ve created this guide on how to reset ASTRO A50 headset, as well as tips to get your headset back into working condition if it ever stops responding or won’t turn on.If you’re already familiar with how these devices work, however, feel free to skip ahead to our article on how to reset the ANTERO mCEND hearing aids.
